Our Customer Support team provides comprehensive support for all IHDE solutions.
Our Customer Support team is available to respond to general questions, feedback, and support requests related to our HIE platform. If you have any questions or concerns, please get in touch with our team of experienced health IT and clinical professionals.
Contact Us Directly
Hours: Monday through Friday – 8am to 6pm MST
Support At Your Facility
Idaho Health Data Exchange trains members of each participating organization to assist with support issues so that our users have a local resource. This is typically a member of your HelpDesk or IT team. If this is an urgent request, you may decide to contact your local resource first.